Privacy Notice

Thank you for visiting and using our website and our social media pages (“Sites”).
dizmo AG respects your right to privacy in the online world when you use our Sites. This Notice explains how and for what purposes we use the information collected about you via our Sites and/or at events.

Scope of this privacy notice and your consent

By using our Sites or by giving us your personal data, you accept the practices described in this Privacy Notice. If you do not agree with our practice described herein, please refrain from using or visiting our Sites or providing personal data.
dizmo AG reserves the right to make changes to this Privacy Notice at any time and we will communicate to you any substantial changes.

Personal data we collect about you

We only collect personal data that you provide to us, that result from your actions and/or that we need to offer or improve our services to you, or on the basis of another legitimate interest.

When you interact with us, for example, when you use our Sites, by email, by phone, when you visit our physical premises, or at industry events, we may collect your personal data.

In particular, we may collect the following information:

• Contact information such as name, email, physical address, and telephone number;
• Information related to your orders and purchases placed on our Sites;
• Transactional information such as payment details (e.g. credit card or bank account numbers), and billing address;
• Your preferences regarding our products;
• Professional information such as employment history, schools attended, references, or certifications.

We also use cookies and other tracking technology which collect certain kinds of information when you interact with our Sites or open our emails, such as IP addresses, devices, or browsing preferences. You can find more information in our Cookie Notice.

We may collect personal data about you from third-party data aggregators (e.g. Google), promotional partners, public sources, and third-party social networking sites. Such information may include personal data as part of your profile on a third-party social network and that you allow that third-party to share with us, pursuant to their rules.

Rationale and legal grounds for personal data collection

We may collect and process your personal data for a number of purposes, including:

• to provide you with the services that you request (i.e. download our software, customer service);
• to carry out commercial transactions with you;
• to provide our customers with relevant marketing communications;
• to optimize user experience on our Sites;
• to guarantee the security of our staff and visitors;
• to respond to job enquiries, unsolicited or otherwise ;
• to keep records of our activities to comply with financial obligations or to aid in dispute resolutions.

Processing necessary for the performance of a contract or prior to entering into a contract

When you start a client relationship with us, say by making an enquiry, getting in contact, downloading our software, etc. we process your contact information on a precontractual or contractual basis. Transactional information will be processed in the course of our business relationship. Finally, if you respond to a job offer or send us an employment application, your professional information will also be processed.

Processing on the basis of your consent

If you choose to subscribe to our communications and marketing materials, such as our newsletter or mailing list, you may have the option to specify your preferences regarding our products. In this case, we will explicitly ask for your consent to process your personal data for communications and marketing purposes.

Please note that you may exercise the option to unsubscribe or otherwise withdraw your content at any time by contacting us at dpo@dizmo.com. For consent matters related to cookies, please see our Cookie Notice.
Processing necessary for the purposes of our legitimate interests or of a third party
Although as our client you might be in a contractual relationship for a specific product or service, we may want to let you know about different but related offerings that may be of benefit to you. In this case, it is in the legitimate interest of both our business and you that we process your contact information, your preferences information, your usage data, as well as transactional information such as purchase history. Please note that in this case you have the right to object to the processing by contacting us at dpo@dizmo.com.

We also process identifying information to guarantee the security of our premises, of our IT systems, as well as our staff and clients.

Processing necessary for compliance with a legal obligation

We as a business have legal obligations under both national and international law. In order to fulfil our obligations, we process your personal data for compliance purposes, record keeping, or fiscal, employment or security reasons.

Parties with whom we share personal data

We may disclose your personal data to the following entities:

• our partners, authorized retailers, and our customer service centre;
• our service providers (e.g: our payment provider), logistic providers, and marketing agencies;
• authorities, if so requested by law.

The dizmo AG Sites may use third parties such as network advertisers and ad exchanges to serve you ads on third party websites after you leave our dizmo AG Sites, and we may use third party analytics and other service providers to evaluate and provide us and/or third parties with information about the use of the dizmo AG Sites. See more information in our Cookie Notice.

We require such third parties, who may be based outside the country from which you have accessed the Sites, to comply with all relevant data protection laws.

We might propose social plugins, in which case we may collect and process information relating to your account on social media platforms. The third-party platform’s use of information collected from you (or as authorized by you) is governed by its own privacy policy and your settings on the service.

How we store, secure, and retain data

We take all reasonable technical and organisational measures to protect the personal data we hold against loss, unauthorised access or disclosure and against other misuse. Your personal data will not be sold or disclosed to any other third parties except as provided in the Privacy Notice.
When the personal data that we collect is no longer required for the given purpose, or for legal requirements, we destroy or delete it in a secure manner.

Your rights
How you may access your personal data and seek its correction

You can request access to the personal data we hold about you by contacting us at dpo@dizmo.com. You have the right to tell us if you would like to withdraw your consent, correct, update, or delete your personal data in our records. To assist us in dealing with your request, please provide your full name and details.

You may opt-out at any time from marketing communications by following the ‘opt-out’ options provided or by contacting us dpo@dizmo.com. You may also limit the use of tracking technologies (such as cookies for which you can set your browser to warn you before accepting them, or you can simply set it to refuse them).

How to contact us

dizmo AG, registered in Switzerland under number CHE-173.847.412 acts as “data controller” for the personal data it processes in the framework of this Privacy Notice.

Please contact us by email at contact@dizmo.com.

dizmo AG 2022